Category cybercrime

Cyber Banking Struggles

Today’s entry is based on one of the 20 case studies in my position paper, “Beyond the Bottom Line: 20 Ways to Reduce Reputational Risk.” The risk An online banking service is taken by surprise when a web browser update denies its customers access to their accounts The Background This case study comes from personal experience. […]

Communicating During a Cybercrisis: Preparation Steps You Need to Heed

Following is an excerpt from my recently published position paper “The Forgotten Fear Factor: Communicating During a Hack Attack:” ————- The next time you read an article about a cyberattack and think, “That could have been us,” it’s too late. The hackers may already have infiltrated your system, too. How effectively are you ready to […]

What to Do in the Midst of Your Cybercrisis

Following is an excerpt from my recently published position paper “The Forgotten Fear Factor: Communicating During a Hack Attack:” More and more businesses are developing cybersecurity disaster preparation plans. It’s a necessity in this day and age. But if you stop there, you’re only fighting part of the battle. A cyber communications plan is also […]

Communicating During a Hack Attack

Following is an excerpt from my recently published position paper “The Forgotten Fear Factor: Communicating During a Hack Attack:” It’s not like the impact from an industrial accident or a hurricane. When your business is hit with a cyberattack, you may not learn about it for months. And that’s if your tech team is on […]

New Publication Hits the Streets Today

Sooner or later, most businesses will fall victim to a cyberattack. Companies like Anthem and Target—even the Democratic National Committee—stand as testament. However, there has been little counsel available for executives who need to communicate in the midst of such an assault—until now, with the publication of my new position paper, “The Forgotten Fear Factor: […]